VACANCY - IS MANAGER - LIBRRAY SERVICES & COMMUNICATIONS - JOB PROFILE

JOB PROFILE

JOB TITLE:                               IS Manager – Library Services & Communications

DEPARTMENT:                       Information Systems Unit

REPORTS TO:                          Court Administrator

POSITION OBJECTIVE:

To co-ordinate the integrated management of Eastern Caribbean Supreme Court (ECSC) Information Services.  To oversee and manage the organization and operation of the Eastern Caribbean Supreme Court Library. Responsible for managing all aspects of corporate communication and public education for the Court for both internal and external customers of the ECSC.

RESPONSIBILITIES/TASKS:

Management of Information Services of the Eastern Caribbean Supreme Court

(1)   Co-ordinates integrated management of information (collection/generation, storage, dissemination and retrieval), inclusive of regional and international alliances.

(2)   Liaises with various Court Offices, Bar Associations, Judges, Magistrates and Law Libraries for collection/generation of information.

(3)   Conducts research both manually and electronically when requested.

(4)   Co-ordinates and prepares publications to facilitate information dissemination including annual reports, newsletters, web content management, internal staff communiqués and press releases.

(5)   Prepares for approval the annual work plan and budget for the information and communication functions of the Court.

(6)   Provides technical and advisory services on matters relating to collection, dissemination, storage and retrieval of information.

Development of Policy and Procedures relating to information

(1)   Develops policies and procedures in relation to information management and library operations that are compliant with legislation and that support the Courts strategic plan for the approval of the Chief Justice.

(2)   Oversees and participates in the implementation of policies relating to information.

Library Services

(1)   Plans and implements Library goals, objectives, policies and procedures.

(2)   Manages, organizes, and directs implementation of specific activities, projects, plans, and programmes.

(3)   Keeps updated statistics and usage records.

(4)   Is responsible for assessment of library standards and services.

Communications & Public Education

(1)   Manages the Court’s internal and external communication, including monitoring all official communication to ensure clarity and consistency with agreed communication objectives, strategies and standards.

(2)   Under the guidance of the Hon. Chief Justice, manages and develops corporate image and branding.

(3)   Assists with the development of the Court’s Website in the provision of high quality web and online services, in collaboration with Website Administrator and Information Technology Manager.

(4)   Manages design of all print and online publications.

(5)   In collaboration with the Hon. Chief Justice manages the development and implementation of policies, procedures and guidelines about all aspects of corporate communication, including strategies and systems to achieve consistency and currency of information published via the Court’s Website and to ensure published information conforms to relevant information standards and guidelines.

(6)   Develops and plans the Court’s Public Education Programmes.

(7)   Administers the execution of the Court’s Public Education Events.

Supervision of IS Department Staff

(1)   Supervises all Staff in the IS Department.

(2)   Appraises staff and provides feedback on performance.

(3)   Co-ordinates the implementation of the departmental work plan.

(4)   Prepares departmental budget and estimates and monitors expenditures to remain within budget.

(5)   Holds periodic departmental meetings.

(6)   Identifies the training needs for staff.

Internal Contacts:

Works closely with Information Technology Department and in collaboration with other Department Heads.

External Contacts:

Liaises with Court Offices, Attorney’s General Offices, regional and extra-regional Law Libraries, Publishers, Vendors (commercial databases).

Knowledge, Skills and Abilities:

(1)         Ability to effectively lead the implementation of communications and information management strategies.

(2)         Excellent written and oral communication skills.

(3)         Excellent presentation skills.

(4)         Excellent interpersonal skills.

(5)           Ability to build trust, credibility and effective working relationships with all levels of staff within the organization and with external stakeholders.

(6)         Ability to multitask and prioritize with ease.

(7)         Excellent research and analytical skills.

(8)         Ability to lead a multidisciplinary team of professionals.

(9)         Ability to work as a team with the Court’s Senior Management Staff.

(10)     Ability to effectively motivate and mobilize staff to achieve and produce required output.

(11)     Strong computer literacy skills.

Qualifications and Experience:

Relevant Post Graduate qualifications and at least 7 years of relevant experience and/or training in library services, communications, public relations or mass communication; together with any satisfactory combination of experience and training which demonstrates the knowledge, skills and abilities to perform the above duties.

Conditions:

• Suitable work accommodation will be provided.
• Expected to respect the confidentiality of information obtained through work activities.
• Employment will also be subject to such Rules and Regulations as may be formulated from time to time by the Hon. Chief Justice or the Judicial and Legal Services Commission.
• May be required to work extended hours as the exigencies of the Court may necessitate.

Standards:

Work performance will be evaluated on the basis of:

(1)   accuracy of information disseminated;

(2)   accuracy of reporting;

(3)   timely completion of tasks;

(4)   effective planning, co-ordination and supervision of the Library/IS Department;

(5)   ability and willingness to satisfy the requirements of customers in an effective manner;

(6)   ability to communicate effectively;

(7)   ability to function as a team member; and

(8)   compliance with the Court’s rules, policies and operating procedures.